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Service was very fast.
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The techs were friendly and courteous. Gyea Master. Steve G.
The time I spent in the bay was fast and they were very personable. Tina T. Kevin F. Also informed me of a gasket that is leaking.
The guy that checked me in was very kind. He knew I knew nothing about cars. He explained everything in detail. I asked him abou I asked him about my other car and was helpful with those questions as well. I value both the interaction of the employees to myself but also their interaction with each other. No job is fun all the time, No job is fun all the time, but I got the sense of gratefulness. I also had a small piece of a skip cover removed at no charge. Appreciate that. No sales pressure and time was excellent. All of them! They pointed out what needed to be fixed but did not pressure me into do They pointed out what needed to be fixed but did not pressure me into doing it right then and there.
Not if I can find a cheaper alternative, though. Dion B.
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The gentlemen who greeted me when I drive my vehicle in the bay I forgot his name but he was the guy explaining everything to His customer service was excellent!!!!! Megan L. I was very satisfied with my experience. This was my first time getting an oil change and wasn't sure what to expect going into This was my first time getting an oil change and wasn't sure what to expect going into it.
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Tom, the man who worked with me, explained everything so clearly and was extremely patient. He let me know more about my car and preventative services I could do to extend the lifetime of my vehicle. He gave me a discount on a transmission fuel change as well. Exemplary service all around from all employees.
I will definitely be recommending Valvoline to my friends and family for their oil changes, and am looking forward to coming back in a few months. Thank you for a great visit and service! Tony P. Concise, efficient, informative and overall smooth experience. Thanks to the whole team for all of the assistance, advice and sup Thanks to the whole team for all of the assistance, advice and support!
The visit was very efficient and the representative communicated everything to me very well and was very friendly.
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My oil cap was not closed all the way. Few days later I could smell oil, husband checked it and found cap loose. Deb N. When I get my oil changed at Valvoline, the oil leaks out or something and I need a top up before my next oil change. I realized I realized this was only a problem at Valvoline after my most recent oil change. When I get my oil changed elsewhere, I don't need a top up. On this visit, it was my second time requesting a top up of oil, which I was not expecting to pay for.
Since I only need to get oil topped up in between oil changes if I get it done at Valvoline. I don't like this policy, especially since needing a top up seems to come from something done wrong at Valvoline. All of the workers were very friendly! The wait time to get in the garage.
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Everyone greeted me kindly and the manager who worked on my vehicle was very knowledgeable as he took time to explain everything Everyone greeted me kindly and the manager who worked on my vehicle was very knowledgeable as he took time to explain everything with me. I will definitely be coming back!
Tawanda P. The representatives were friendly, fast, thorough and saved me money on my oil change. The gentleman that was my attendant was very nice. He answered any and all questions that I had.
The customer service reps I spoke to were clear, speedy and not pushy. I got lots of information and options without being overw I got lots of information and options without being overwhelmed, and everyone was kind and positive. I was told about the price after my oil was drained from my vehicle. More than double what I would have paid at the dealership. Whole experience was ridiculous. They serviced the car that came 10 minutes after me first which caused me to wait even longer. I was there an hour for just an o I was there an hour for just an oil change.
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No one apologized for my wait or acknowledged that the car was after me. Will not be returning. Jake H. He helped me make He helped me make decisions on oil, windshield wipers and air filters without pressuring me. He also helped me understand the service that I may need in the future. I never fill these surveys out, but he just went so above expectations I felt compelled to give him a shout out.
Curtis Smith. Trevon explained everything to me perfectly. Made sure I understood everything I needed to know about my car and things I should Made sure I understood everything I needed to know about my car and things I should look for and did so in a way that felt trustworthy and not just trying to make a sell. Definitely would recommend! Rachel H. This was my first time at Valvoline and the service, environment, friendliness, and speed was all wonderful.
Paul l. Had a coupon for was charged also tried to sell air filter. The manager at this location is awesome!